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bisckits
Mitglied

Beiträge: 2
Registrieren: 12.10.12
Gesendet: 13.10.12 23:51

Got a premium subscription and I can't get my character to sync, playing rift, it detects my character just fine but it refuses to sync just says unable to synchronize try again later.

Fresh install of Rift, Magelo and JDK7


System information.

Win 7 Ultimate 64-bit
Core i7-3610qm Quad core
16gb ddr3 1600mhz
750gb SSD hybrid drive
GTX660 2gb GDDR5

Not sure if that helps track anything down but that is my setup im trying to get this working on.
bisckits
Mitglied

Beiträge: 2
Registrieren: 12.10.12
Gesendet: 14.10.12 17:23

Anyone?


[2012-10-14 09:24:30] Could not find: magelo-i18n []
[2012-10-14 09:24:30] Using magelo-i18n[en]
[2012-10-14 09:24:30] Using magelo-i18n[en_US]
[2012-10-14 09:24:30] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-10-14 09:24:30] Windows 7 6.1 amd64
[2012-10-14 09:24:30] Java version 1.7.0_07
[2012-10-14 09:24:30] America/New_York, en_US, windows-1252
[2012-10-14 09:24:30]
[2012-10-14 09:24:30] Initialisation des services...
[2012-10-14 09:24:31] Authentification automatique de l'utilisateur...
[2012-10-14 09:24:32] Game Slots : 1 free of 1
[2012-10-14 09:24:32] Utilisateur authentifie : bisckits (PREMIUM)
[2012-10-14 09:24:32] Demarrage des services...
[2012-10-14 09:24:32] Demarrage du service : Content Synchronizer
[2012-10-14 09:24:32] Demarrage du service : Deadlock Hunter
[2012-10-14 09:24:33] Demarrage du service : Recherche de processus
[2012-10-14 09:24:34] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2012-10-14 09:24:52] Launching RIFT 'C:\Program Files (x86)\RIFT\riftpatchlive.exe'
[2012-10-14 09:25:32] Sending game content to server...
[2012-10-14 09:25:32] Nouveaux objets detectes : 0
[2012-10-14 09:25:32] Envoi des observations
[2012-10-14 09:30:32] Sending game content to server...
[2012-10-14 09:30:32] Nouveaux objets detectes : 0
[2012-10-14 09:30:32] Envoi des observations
[2012-10-14 09:31:09] Nouveau processus detecte : rift.exe[10308]
[2012-10-14 09:31:09] Process found : rift.exe
[2012-10-14 09:31:10] Authentification automatique de l'utilisateur...
[2012-10-14 09:31:10] Game Slots : 1 free of 1
[2012-10-14 09:31:10] Utilisateur authentifie : bisckits (PREMIUM)
[2012-10-14 09:31:10] Session reactivee, nouvelle tentative pour: class magelo.yo
[2012-10-14 09:31:11] RIFT: Monitor started
[2012-10-14 09:31:11] Demarrage du game monitor : RIFT
[2012-10-14 09:31:12] [Char] Step 1
[2012-10-14 09:31:26] [Char] Step 2
[2012-10-14 09:31:36] [Char] Step 3
[2012-10-14 09:31:36] [Char] Step 4
[2012-10-14 09:31:36] [Char] Step 5
[2012-10-14 09:31:36] Sending game content to server...
[2012-10-14 09:31:36] Objets detectes par GameMonitor (RIFT 1.0.0) : 64
[2012-10-14 09:31:36] Nouveaux objets detectes : 64
[2012-10-14 09:31:37] Authentification automatique de l'utilisateur...
[2012-10-14 09:31:37] Authentification automatique de l'utilisateur...
[2012-10-14 09:31:37] Game Slots : 1 free of 1
[2012-10-14 09:31:37] Game Slots : 1 free of 1
[2012-10-14 09:31:37] Utilisateur authentifie : bisckits (PREMIUM)
[2012-10-14 09:31:37] Session reactivee, nouvelle tentative pour: class magelo.cp
[2012-10-14 09:31:37] Utilisateur authentifie : bisckits (PREMIUM)
[2012-10-14 09:31:37] Session reactivee, nouvelle tentative pour: class magelo.wo
[2012-10-14 09:31:37] Impossible de recuperer le status du personnage
magelo.ec
[2012-10-14 09:31:38] Objets demandes par le serveur : 0
[2012-10-14 09:31:50] Synchronisation complete du personnage 'Bisckits'
[2012-10-14 09:31:50] Slots disponibles: 1
[2012-10-14 09:31:50] Sending game content to server...
[2012-10-14 09:31:50] Objets detectes par GameMonitor (RIFT 1.0.0) : 68
[2012-10-14 09:31:50] Nouveaux objets detectes : 4
[2012-10-14 09:31:51] Objets demandes par le serveur : 0
[2012-10-14 09:31:51] Envoi des observations
[2012-10-14 09:31:52] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-10-14 09:31:56] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2012-10-14 09:32:21] Synchronisation complete du personnage 'Bisckits'
[2012-10-14 09:32:21] Slots disponibles: 1
[2012-10-14 09:32:21] Sending game content to server...
[2012-10-14 09:32:21] Objets detectes par GameMonitor (RIFT 1.0.0) : 68
[2012-10-14 09:32:21] Nouveaux objets detectes : 0
[2012-10-14 09:32:21] Envoi des observations
[2012-10-14 09:32:21] 1 observations pour GameMonitor (RIFT 1.0.0)
[2012-10-14 09:32:23] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-10-14 09:32:26] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
Xaxius
Mitglied

Beiträge: 1
Registrieren: 11.08.03
Gesendet: 14.10.12 17:51

I'm having the exact same issue. It recognizes my character, but refuses to sync, giving me an "Unable to synchronize character."

Jelan
Admin

Beiträge: 10837
Registrieren: 05.05.01
Gesendet: 15.10.12 21:36

Hi guys, sorry for the late reply, let me check server side logs to see if it brings some light on what is going on here. I will keep you posted asap !
Jelan
Admin

Beiträge: 10837
Registrieren: 05.05.01
Gesendet: 16.10.12 08:43

Should be fixed now, let me know how it goes.

Edit: There was a game patch on October 17 so you will need to wait a little bit before trying again. We are working on Magelo Sync and you can keep an eye on the homepage news where we will post an update when it's available again. Thanks!