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Jesen77
Mitglied

Beiträge: 2
Registrieren: 04.05.16
Gesendet: 05.06.16 18:31

I bought a Premium sub last week but it doesn't seem to be active.

Could someone look into it? My order number is 124557.
Jelan
Admin

Beiträge: 11105
Registrieren: 05.05.01
Gesendet: 12.06.16 18:10

Hi Jesen77,

Sorry about that, it seems there has been a little glitch on Paypal side and even though the transaction was a success, it's advertised in our system as failed...

I am refunding you this payment, please give it another try. Thanks !
Jesen77
Mitglied

Beiträge: 2
Registrieren: 04.05.16
Gesendet: 12.06.16 18:21

That did the trick! Thank you so much for your help.
Jelan
Admin

Beiträge: 11105
Registrieren: 05.05.01
Gesendet: 12.06.16 18:24

Great, glad it worked out just fine. On a side note, Rift has been patched and I have yet to patch Magelo Sync. It will happen very soon and I will grant 3 extra days to all our premium users to compensate for the extra downtime.