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Messages in topic: Cannot get Magelo to Sync
pullenwill
Registered User

Nbr post: 1
Register: 10/21/08
Posted: 9/21/13 11:39 AM

Here is a copy of my log Latest Java Installed 32 and 64 bit I would also like to add I have had this problem for awhile so I don't this it is just a patch update issue

[2013-09-21 11:31:17] Could not find: magelo-i18n []
[2013-09-21 11:31:17] Using magelo-i18n[en]
[2013-09-21 11:31:17] Using magelo-i18n[en_US]
[2013-09-21 11:31:17] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2013-09-21 11:31:17] Windows 7 6.1 amd64
[2013-09-21 11:31:17] Java version 1.7.0_40
[2013-09-21 11:31:17] America/Indianapolis, en_US, windows-1252
[2013-09-21 11:31:17]
[2013-09-21 11:31:17] Services initialisation ...
[2013-09-21 11:31:19] Automatic user authentification...
[2013-09-21 11:31:19] Game Slots : 0 free of 0
[2013-09-21 11:31:19] User : pullenwill (REGISTERED)
[2013-09-21 11:31:19] Starting services...
[2013-09-21 11:31:19] Starting service : Content Synchronizer
[2013-09-21 11:31:19] Starting service : Deadlock Hunter
[2013-09-21 11:31:20] Starting service : Game session seeker
[2013-09-21 11:31:21] Launching RIFT 'C:\Program Files (x86)\RIFT\riftpatchlive.exe'
[2013-09-21 11:31:37] New game session detected : rift.exe[1588]
[2013-09-21 11:31:40] Current game client version is not supported (CRC: 13e66b6b)
[2013-09-21 11:31:52] Browsing ' http://rift.magelo.com'
[2013-09-21 11:32:19] Sending game content to server...
[2013-09-21 11:32:19] New detected game objects : 0
[2013-09-21 11:32:19] Sending observations
[2013-09-21 11:35:02] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 9/23/13 12:31 AM

Hi pullenwill

In the log, you can see the line "Current game client version is not supported (CRC: 13e66b6b)"
That's mean we need to update Magelo Sync for a game patch.

Could you please try again and post a fresh log if you still have an issue? We patched Magelo Sync yesterday to cope with Rift 2.4 and the hotfix #1 so it should work with the latest game update.

You know, when the game push a new update like the 2.4, there are always many hotfixes that follow in the next few days. So even if Magelo Sync is up for 24 hours, it can not stay like that long. Usually things are getting better 1 or 2 weeks after the game update.

Thank you