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Messages in topic: Character sync not syncing gear
nevs
Registered User

Nbr post: 4
Register: 1/21/14
Posted: 4/10/14, 3:10 AM

When I sync my character it doesnt update my gear on the website.

Here is the log:

[2014-04-10 08:34:21] Could not find: magelo-i18n []
[2014-04-10 08:34:21] Using magelo-i18n[de]
[2014-04-10 08:34:21] Using magelo-i18n[de_DE]
[2014-04-10 08:34:21] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2014-04-10 08:34:21] Windows 7 6.1 amd64
[2014-04-10 08:34:21] Java version 1.7.0_17
[2014-04-10 08:34:21] Europe/Berlin, de_DE, windows-1252
[2014-04-10 08:34:21]
[2014-04-10 08:36:06] Services initialisation ...
[2014-04-10 08:36:07] Automatic user authentification...
[2014-04-10 08:36:07] Game Slots : 3 free of 3
[2014-04-10 08:36:07] User : nevs (PREMIUM)
[2014-04-10 08:36:07] Starting services...
[2014-04-10 08:36:07] Starting service : Content Synchronizer
[2014-04-10 08:36:07] Starting service : Deadlock Hunter
[2014-04-10 08:36:08] Starting service : Game session seeker
[2014-04-10 08:36:53] New game session detected : rift.exe[6128]
[2014-04-10 08:36:56] RIFT: Monitor started
[2014-04-10 08:36:57] Starting game monitor : RIFT 1.1.65
[2014-04-10 08:36:58] [Char] Step 1
[2014-04-10 08:37:07] Übertragung der Inhalte auf Server...
[2014-04-10 08:37:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 0
[2014-04-10 08:37:07] New detected game objects : 0
[2014-04-10 08:37:07] Sending observations
[2014-04-10 08:37:51] [Char] Step 2
[2014-04-10 08:38:57] [Char] Step 3
[2014-04-10 08:38:57] [Char] Step 4
[2014-04-10 08:38:57] [Char] Step 5
[2014-04-10 08:39:02] Übertragung der Inhalte auf Server...
[2014-04-10 08:39:02] Detected game objects by GameMonitor (RIFT 1.1.65) : 158
[2014-04-10 08:39:02] New detected game objects : 158
[2014-04-10 08:39:03] Game objects asked: 0
[2014-04-10 08:42:07] Übertragung der Inhalte auf Server...
[2014-04-10 08:42:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 350
[2014-04-10 08:42:07] New detected game objects : 192
[2014-04-10 08:42:08] Game objects asked: 4
[2014-04-10 08:42:08] Sending observations
[2014-04-10 08:42:08] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 08:43:42] An error occured while getting player informations (67108864)
[2014-04-10 08:47:07] Übertragung der Inhalte auf Server...
[2014-04-10 08:47:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 452
[2014-04-10 08:47:07] New detected game objects : 102
[2014-04-10 08:47:07] Game objects asked: 7
[2014-04-10 08:47:07] Sending observations
[2014-04-10 08:47:07] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 08:47:09] Java heap space
java.lang.OutOfMemoryError: Java heap space
at magelo.wp.a(wp.java:1)
at magelo.fo.a(fo.java:38)
at magelo.fo.a(fo.java:16)
at magelo.eo.a(eo.java:12)
at magelo.eo.a(eo.java:5)
at magelo.Rg2.Ra(Rg2.java:36)
at magelo.Rg2.Ra(Rg2.java:23)
at magelo.Rg2.Ra(Rg2.java:21)
at magelo.Rg2.a(Rg2.java:10)
at magelo.Rhq.Rb(Rhq.java:21)
at magelo.Rhq.Rb(Rhq.java:41)
at magelo.Rlq.Ra(Rlq.java:91)
at magelo.Rlq.Rc(Rlq.java:74)
at magelo.Rhq.Ra(Rhq.java:104)
at magelo.Rhq.Ra(Rhq.java:47)
at magelo.Rlq.Rj(Rlq.java:17)
at magelo.Rlq.Ra(Rlq.java:93)
at magelo.Rh7.Rb(Rh7.java:3)
at magelo.Rm7.Ra(Rm7.java:23)
at magelo.Rdq.i(Rdq.java:783)
at magelo.dt.a(dt.java:18)
at magelo.dt.run(dt.java:2)
at java.lang.Thread.run(Unknown Source)
[2014-04-10 08:47:15] Java heap space
java.lang.OutOfMemoryError: Java heap space
at magelo.wp.a(wp.java:1)
at magelo.fo.a(fo.java:38)
at magelo.fo.a(fo.java:16)
at magelo.eo.a(eo.java:12)
at magelo.eo.a(eo.java:5)
at magelo.Rg2.Ra(Rg2.java:36)
at magelo.Rg2.Ra(Rg2.java:23)
at magelo.Rg2.Ra(Rg2.java:21)
at magelo.Rg2.a(Rg2.java:10)
at magelo.Rhq.Rb(Rhq.java:21)
at magelo.Rhq.Rb(Rhq.java:41)
at magelo.Rlq.Ra(Rlq.java:91)
at magelo.Rlq.Rc(Rlq.java:74)
at magelo.Rhq.Ra(Rhq.java:104)
at magelo.Rhq.Ra(Rhq.java:47)
at magelo.Rlq.Rj(Rlq.java:17)
at magelo.Rlq.Ra(Rlq.java:93)
at magelo.Rh7.Rb(Rh7.java:3)
at magelo.Rm7.Ra(Rm7.java:23)
at magelo.Rdq.i(Rdq.java:783)
at magelo.dt.a(dt.java:18)
at magelo.dt.run(dt.java:2)
at java.lang.Thread.run(Unknown Source)
[2014-04-10 08:52:07] Übertragung der Inhalte auf Server...
[2014-04-10 08:52:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 541
[2014-04-10 08:52:07] New detected game objects : 89
[2014-04-10 08:52:07] Game objects asked: 1
[2014-04-10 08:52:07] Sending observations
[2014-04-10 08:52:07] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 08:52:33] An error occured while getting player informations (67108865)
[2014-04-10 08:52:33] An error occured while getting player informations (67108865)
[2014-04-10 08:57:07] Übertragung der Inhalte auf Server...
[2014-04-10 08:57:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 546
[2014-04-10 08:57:07] New detected game objects : 5
[2014-04-10 08:57:07] Game objects asked: 0
[2014-04-10 08:57:07] Sending observations
[2014-04-10 08:57:07] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 09:02:07] Übertragung der Inhalte auf Server...
[2014-04-10 09:02:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 553
[2014-04-10 09:02:07] New detected game objects : 7
[2014-04-10 09:02:07] Game objects asked: 0
[2014-04-10 09:02:07] Sending observations
[2014-04-10 09:02:07] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 09:04:11] Syncing character 'Nevs'
[2014-04-10 09:04:11] Available game slots: 3
[2014-04-10 09:04:11] Übertragung der Inhalte auf Server...
[2014-04-10 09:04:11] Detected game objects by GameMonitor (RIFT 1.1.65) : 553
[2014-04-10 09:04:11] New detected game objects : 0
[2014-04-10 09:04:11] Sending observations
[2014-04-10 09:04:34] Nevs has been synced successfully!
[2014-04-10 09:07:07] Übertragung der Inhalte auf Server...
[2014-04-10 09:07:07] Detected game objects by GameMonitor (RIFT 1.1.65) : 554
[2014-04-10 09:07:07] New detected game objects : 1
[2014-04-10 09:07:07] Game objects asked: 1
[2014-04-10 09:07:07] Sending observations
[2014-04-10 09:07:07] 1 observations for GameMonitor (RIFT 1.1.65)
[2014-04-10 09:11:06] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 4/25/14, 5:58 AM

Hi, Magelo Sync has been patched. Let us know if you still have any issue.
nevs
Registered User

Nbr post: 4
Register: 1/21/14
Posted: 6/14/14, 9:57 PM

Still not working for my character Ukoren. I synced him, but the date on the character page still says 5/31/2014 4:37:40 AM and does not show current gear. For my rogue Finley which i just synced it seems to work though.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 6/16/14, 11:02 PM

Hi nevs,

The synchronization went well for Ukoren, it's just that you synchronized a different role than the first time. You don't see this role by default in the profile. You need to select it on top of the statistics.

If you want to update the role you want to see by default when you open your profile, you can do it from the website in my characters > edit > identity card

We plan to simplify this system, to display automatically the role you sync. It will be more simple!