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Messages in topic: Rift not syncing items

Nandail

Registered User

Nbr post: 10
Register: 11/8/01

Posted: 7/25/14, 4:12 PM

For some reason my Rift items are not syncing through Magelo Sync. Not seeing any obvious errors. Is there a log file I should attach? http://rift.magelo.com/en/profile/Seastone/Rhumble

Nandail

Registered User

Nbr post: 10
Register: 11/8/01

Posted: 8/1/14, 1:05 PM

Here is my log file. [2014-08-01 11:06:43] Could not find: magelo-i18n [] [2014-08-01 11:06:43] Using magelo-i18n[en] [2014-08-01 11:06:43] Using magelo-i18n[en_US] [2014-08-01 11:06:43] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited [2014-08-01 11:06:43] Windows 8 6.2 amd64 [2014-08-01 11:06:43] Java version 1.7.0_65 [2014-08-01 11:06:43] America/Denver, en_US, windows-1252 [2014-08-01 11:06:43] [2014-08-01 11:06:43] Services initialisation ... [2014-08-01 11:06:43] Automatic user authentification... [2014-08-01 11:06:44] Game Slots : 0 free of 0 [2014-08-01 11:06:44] User : nandail (REGISTERED) [2014-08-01 11:06:44] Starting services... [2014-08-01 11:06:44] Starting service : Content Synchronizer [2014-08-01 11:06:44] Starting service : Deadlock Hunter [2014-08-01 11:06:45] Launching RIFT 'C:\Program Files (x86)\RIFT\riftpatchlive.exe' [2014-08-01 11:06:46] Starting service : Game session seeker [2014-08-01 11:06:54] New game session detected : rift.exe[8996] [2014-08-01 11:06:55] RIFT: Monitor started [2014-08-01 11:06:55] Starting game monitor : RIFT 1.1.82 [2014-08-01 11:06:56] [Char] Step 1 [2014-08-01 11:07:01] [Char] Step 2 [2014-08-01 11:07:11] [Char] Step 3 [2014-08-01 11:07:11] [Char] Step 4 [2014-08-01 11:07:11] [Char] Step 5 [2014-08-01 11:07:11] Auto Synchronization triggered for 'Rhumble' [2014-08-01 11:07:11] Syncing character 'Rhumble' [2014-08-01 11:07:12] Available game slots: 0 [2014-08-01 11:07:12] Sending game content to server... [2014-08-01 11:07:12] Detected game objects by GameMonitor (RIFT 1.1.82) : 7 [2014-08-01 11:07:12] New detected game objects : 7 [2014-08-01 11:07:12] Game objects asked: 0 [2014-08-01 11:07:12] Sending observations [2014-08-01 11:07:14] Rhumble has been synced successfully! [2014-08-01 11:07:14] Sending game content to server... [2014-08-01 11:07:14] Detected game objects by GameMonitor (RIFT 1.1.82) : 7 [2014-08-01 11:07:14] New detected game objects : 0 [2014-08-01 11:07:38] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Nandail

Registered User

Nbr post: 10
Register: 11/8/01

Posted: 8/16/14, 1:12 PM

Still no luck. Will not sync items. [2014-08-16 11:12:07] Could not find: magelo-i18n [] [2014-08-16 11:12:07] Using magelo-i18n[en] [2014-08-16 11:12:07] Using magelo-i18n[en_US] [2014-08-16 11:12:07] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited [2014-08-16 11:12:07] Windows 8 6.2 amd64 [2014-08-16 11:12:07] Java version 1.7.0_65 [2014-08-16 11:12:07] America/Denver, en_US, windows-1252 [2014-08-16 11:12:07] [2014-08-16 11:12:07] Services initialisation ... [2014-08-16 11:12:08] Automatic user authentification... [2014-08-16 11:12:08] Game Slots : 0 free of 0 [2014-08-16 11:12:08] User : nandail (REGISTERED) [2014-08-16 11:12:08] Starting services... [2014-08-16 11:12:08] Starting service : Content Synchronizer [2014-08-16 11:12:08] Starting service : Deadlock Hunter [2014-08-16 11:12:09] Launching RIFT 'C:\Program Files (x86)\RIFT\riftpatchlive.exe' [2014-08-16 11:12:10] Starting service : Game session seeker [2014-08-16 11:12:22] New game session detected : rift.exe[4856] [2014-08-16 11:12:24] RIFT: Monitor started [2014-08-16 11:12:24] Starting game monitor : RIFT 1.1.85 [2014-08-16 11:12:25] [Char] Step 1 [2014-08-16 11:12:34] [Char] Step 2 [2014-08-16 11:12:44] [Char] Step 3 [2014-08-16 11:12:44] [Char] Step 4 [2014-08-16 11:12:44] [Char] Step 5 [2014-08-16 11:12:46] Auto Synchronization triggered for 'Rhumble' [2014-08-16 11:12:46] Syncing character 'Rhumble' [2014-08-16 11:12:47] Available game slots: 0 [2014-08-16 11:12:47] Sending game content to server... [2014-08-16 11:12:47] Detected game objects by GameMonitor (RIFT 1.1.85) : 225 [2014-08-16 11:12:47] New detected game objects : 225 [2014-08-16 11:12:48] Game objects asked: 0 [2014-08-16 11:12:48] Sending observations [2014-08-16 11:12:50] Rhumble has been synced successfully! [2014-08-16 11:12:50] Sending game content to server... [2014-08-16 11:12:50] Detected game objects by GameMonitor (RIFT 1.1.85) : 225 [2014-08-16 11:12:50] New detected game objects : 0 [2014-08-16 11:13:08] Sending game content to server... [2014-08-16 11:13:08] Detected game objects by GameMonitor (RIFT 1.1.85) : 279 [2014-08-16 11:13:08] New detected game objects : 54 [2014-08-16 11:13:09] Game objects asked: 6 [2014-08-16 11:13:09] Sending observations [2014-08-16 11:13:34] Syncing character 'Rhumble' [2014-08-16 11:13:34] Available game slots: 0 [2014-08-16 11:13:34] Sending game content to server... [2014-08-16 11:13:34] Detected game objects by GameMonitor (RIFT 1.1.85) : 282 [2014-08-16 11:13:34] New detected game objects : 3 [2014-08-16 11:13:34] Game objects asked: 1 [2014-08-16 11:13:34] Sending observations [2014-08-16 11:13:34] 1 observations for GameMonitor (RIFT 1.1.85) [2014-08-16 11:13:39] Rhumble has been synced successfully! [2014-08-16 11:14:15] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Nandail

Registered User

Nbr post: 10
Register: 11/8/01

Posted: 8/16/14, 1:18 PM

Actually apparently if you are free, nothing syncs. You'd get lots less issues if you put something on the profile saying Free users, update manually or something...

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 8/18/14, 12:18 AM

Hi Nandail, Sorry we did not get back to you before but we try to avoid our computers over the week-ends. As you figured out, you need a Premium membership to fully sync your character. A free account lets you sync the identity of your character and then you have to manually add your equipment and few other information. There is a blue seal on your profile when it has been updated manually, and a gold one when it is fully updated with a premium account. Hope you are anyway enjoying the trial so far. Please note your character profiles will stay private during the trial. Only you can see them. This restriction will be lifted of course at the end of the trial.