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Messages in topic: Problem Uploading Screenshots
Glodxius
Registered User

Nbr post: 77
Register: 12/12/13
Posted: 3/27/15 2:58 AM

I am unable to upload screenshots. When I try to upload it says upload in progress and never reaches 100%.

I have tried clearing my browser cache, using two other web browsers, using another Internet connection, and uploading images that I have uploaded before.

Here is the entry I was trying to upload to:

Ieros
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 3/31/15 5:49 AM

Hi blake102,

I don't see indeed a screenshot for the NPC you mentioned but check the latest comments page, you will see your other screenshots are now visible on the website.

You can try again to add one on Ieros. As I explained you by email, all the screenshots submitted need to be validated by us before being displayed on the website. So it usually take 1 business day, but last week we were not as respondive as usual on this, sorry!

Have a good day and thank you for your contributions!
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 3/31/15 5:51 AM

Sorry I meant check the latest screenshots page, not the comments one!
Glodxius
Registered User

Nbr post: 77
Register: 12/12/13
Posted: 4/1/15 12:22 AM

I understand that the images have to be validated before other users can see them. Is there a limit to the number of images a user can upload because it seems like I am not able to upload any at all.

This was the last one I uploaded I think Iron Fortress Guard. I tried to upload at least 10 images before that and they all failed to upload.

While I'm typing this reply I am also trying to upload an image of Ieros again and it says "Uploading in progress: 37.70544025862171%". It seems to be stuck at 37%.

loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 4/1/15 5:53 AM

Hi blake102,

I could reproduce the issue. I tried to upload an image and I got also "Uploading in progress: 100%" but it looks like the image was not uploaded. I will ask Jelan to look into this and I will keep you posted.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 4/12/15 11:10 PM

Hi blake102,

We fixed the issue with the upload of screenshots. Everything should work fine now so let me know if you still have any problem. Thanks again for reporting this and for your great contributions.
Jelan
Admin

Nbr post: 10788
Register: 5/4/01
Posted: 4/12/15 11:33 PM

Hi blake102,

We also fixed the bug with the cropping tool so now it works as expected.