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Messages in topic: Unable to sync
jwhittaker3
Registered User

Nbr post: 3
Register: 7/5/15
Posted: 9/15/17 3:36 PM

I am not able to sync any of my toons. Here is the log of my current session.

[2017-09-15 15:34:34] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-09-15 15:34:34] Windows 10 10.0 x86
[2017-09-15 15:34:34] Java version 1.8.0_144
[2017-09-15 15:34:34] America/New_York, en_US, windows-1252
[2017-09-15 15:34:34]
[2017-09-15 15:34:34] Services initialisation ...
[2017-09-15 15:34:35] Automatic user authentification...
[2017-09-15 15:34:36] Game Slots : 0 free of 0
[2017-09-15 15:34:36] User : jwhittaker3 (REGISTERED)
[2017-09-15 15:34:36] Starting services...
[2017-09-15 15:34:36] Starting service : Content Synchronizer
[2017-09-15 15:34:36] Starting service : Deadlock Hunter
[2017-09-15 15:34:37] Starting service : Game session seeker
[2017-09-15 15:34:39] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log

I have uninstalled and reinstalled, run as admin and I am still unable to sync. Help please?
Jelan
Admin

Nbr post: 10787
Register: 5/4/01
Posted: 11/12/17 6:48 AM

Hi,

Sorry for the late reply, we have just patched Magelo Sync to cope with the latest game patch (Rift 4.3 hotfix 4). Can you give it another shot ? Please keep in mind that you need to run the 32bit Rift client at the moment as the 64bit is not compatible with Magelo Sync.