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Messages in topic: Can't see equipped items in profile
Itassha
Registered User

Nbr post: 9
Register: 11/6/03
Posted: 8/16/11, 7:31 PM

For some reason in just the past day or two, I can no longer see my equipped items in any of my characters' profiles even though they have been synced many times. And yes, I do have premium membership. Thanks for looking into this.

Itassha
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 8/16/11, 10:49 PM

Hello Itassha,

When you say you cannot see your equipped item in your profile, you mean you don't see them updated or you don't see any item at all?

Could you please provide the log file of Magelo Sync to help us figure out what is going one? Try to synchronize again one of your character, then press "ctrl + shift + L" to see the log. You can copy its content in your reply here.

Thank you!
Itassha
Registered User

Nbr post: 9
Register: 11/6/03
Posted: 8/17/11, 1:26 AM

nevermind, items are showing now. maybe it was just the pc or browser on my work computer. can see them fine on home pc.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 8/17/11, 2:31 AM

Good Maybe it was in fact a browser issue at work. Could you still please let me know what browser/version are you using at work? It can stay interesting for us. Thanks!
Itassha
Registered User

Nbr post: 9
Register: 11/6/03
Posted: 8/17/11, 2:30 PM

I was using IE7 at work, just hadn't updated it. Updated it to IE8 and now items show up
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 8/17/11, 10:34 PM

Ok! thanks for the info.