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Messages dans le sujet: Sync error on one character
Eleyo
Membre

Nbr msg: 2
Enregistré: 01/05/2012
Ecrit le: 02/05/2012 00:40

Have 3 chars, 2 of them sync normally, but with main when click Sync button an error dialog is displayed "Unable to synchronize character"
Login Eleyo, char Элей gets an error. Chars Дельфина and Каяма sync normally.
Log (time UTC+3):

[2012-05-01 23:23:00] Could not find: magelo-i18n []
[2012-05-01 23:23:00] Using magelo-i18n[ru]
[2012-05-01 23:23:00] Using magelo-i18n[ru_RU]
[2012-05-01 23:23:00] Magelo Sync 4.3.0, Copyright (C) 2011 Magelo SA
[2012-05-01 23:23:00] Windows XP 5.1 x86
[2012-05-01 23:23:00] Java version 1.6.0_31
[2012-05-01 23:23:00] Europe/Helsinki, ru_RU, windows-1251
[2012-05-01 23:23:00]
[2012-05-01 23:23:00] Initialisation des services...
[2012-05-01 23:23:00] Authentification automatique de l'utilisateur...
[2012-05-01 23:23:01] Game Slots : 0 free of 0
[2012-05-01 23:23:01] Utilisateur authentifie : Eleyo (REGISTERED)
[2012-05-01 23:23:01] Demarrage des services...
[2012-05-01 23:23:01] Demarrage du service : Content Synchronizer
[2012-05-01 23:23:01] Demarrage du service : Deadlock Hunter
[2012-05-01 23:23:02] Demarrage du service : Recherche de processus
[2012-05-01 23:23:03] Nouveau processus detecte : rift.exe[892]
[2012-05-01 23:23:03] Process found : rift.exe
[2012-05-01 23:23:04] RIFT: Monitor started
[2012-05-01 23:23:04] Demarrage du game monitor : RIFT
[2012-05-01 23:23:19] Отправка игровых данных на сервер…
[2012-05-01 23:23:19] Objets detectes par GameMonitor (RIFT 1.0.0) : 119
[2012-05-01 23:23:19] Nouveaux objets detectes : 119
[2012-05-01 23:23:20] Authentification automatique de l'utilisateur...
[2012-05-01 23:23:20] Authentification automatique de l'utilisateur...
[2012-05-01 23:23:20] Game Slots : 0 free of 0
[2012-05-01 23:23:20] Utilisateur authentifie : Eleyo (REGISTERED)
[2012-05-01 23:23:20] Session reactivee, nouvelle tentative pour: class magelo.bp
[2012-05-01 23:23:20] Game Slots : 0 free of 0
[2012-05-01 23:23:20] Utilisateur authentifie : Eleyo (REGISTERED)
[2012-05-01 23:23:20] Session reactivee, nouvelle tentative pour: class magelo.vo
[2012-05-01 23:23:20] Objets demandes par le serveur : 0
[2012-05-01 23:23:20] Impossible de recuperer le status du personnage
magelo.ec
[2012-05-01 23:23:33] Synchronisation complete du personnage 'Элей'
[2012-05-01 23:23:33] Slots disponibles: 0
[2012-05-01 23:23:33] Отправка игровых данных на сервер…
[2012-05-01 23:23:33] Objets detectes par GameMonitor (RIFT 1.0.0) : 120
[2012-05-01 23:23:33] Nouveaux objets detectes : 1
[2012-05-01 23:23:33] Objets demandes par le serveur : 0
[2012-05-01 23:23:33] Envoi des observations
[2012-05-01 23:23:35] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-05-01 23:24:01] Отправка игровых данных на сервер…
[2012-05-01 23:24:01] Objets detectes par GameMonitor (RIFT 1.0.0) : 120
[2012-05-01 23:24:01] Nouveaux objets detectes : 0
[2012-05-01 23:24:01] Envoi des observations
[2012-05-01 23:24:01] 1 observations pour GameMonitor (RIFT 1.0.0)
[2012-05-01 23:24:51] Synchronisation complete du personnage 'Элей'
[2012-05-01 23:24:51] Slots disponibles: 0
[2012-05-01 23:24:51] Отправка игровых данных на сервер…
[2012-05-01 23:24:51] Objets detectes par GameMonitor (RIFT 1.0.0) : 120
[2012-05-01 23:24:51] Nouveaux objets detectes : 0
[2012-05-01 23:24:51] Envoi des observations
[2012-05-01 23:24:52] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-05-01 23:26:46] Synchronisation complete du personnage 'Элей'
[2012-05-01 23:26:46] Slots disponibles: 0
[2012-05-01 23:26:46] Отправка игровых данных на сервер…
[2012-05-01 23:26:46] Objets detectes par GameMonitor (RIFT 1.0.0) : 120
[2012-05-01 23:26:46] Nouveaux objets detectes : 0
[2012-05-01 23:26:46] Envoi des observations
[2012-05-01 23:26:46] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-05-01 23:26:46] null
java.lang.StackOverflowError
at magelo.sj.f(Native Method)
at magelo.Uww.Ua(Uww.java:11)
at magelo.Uww.a(Uww.java:9)
at magelo.sg.b(sg.java:5)
...
at magelo.Uq2.Ua(Uq2.java:26)
[2012-05-01 23:29:01] Отправка игровых данных на сервер…
[2012-05-01 23:29:01] Objets detectes par GameMonitor (RIFT 1.0.0) : 120
[2012-05-01 23:29:01] Nouveaux objets detectes : 0
[2012-05-01 23:29:01] Envoi des observations
[2012-05-01 23:29:01] 1 observations pour GameMonitor (RIFT 1.0.0)
[2012-05-01 23:30:45] Synchronisation complete du personnage 'Элей'
[2012-05-01 23:30:45] Slots disponibles: 0
[2012-05-01 23:30:45] Отправка игровых данных на сервер…
[2012-05-01 23:30:45] Objets detectes par GameMonitor (RIFT 1.0.0) : 121
[2012-05-01 23:30:45] Nouveaux objets detectes : 1
[2012-05-01 23:30:45] Objets demandes par le serveur : 0
[2012-05-01 23:30:45] Envoi des observations
[2012-05-01 23:30:46] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.

Eleyo
Membre

Nbr msg: 2
Enregistré: 01/05/2012
Ecrit le: 06/07/2012 12:36

Still getting this error(
Character http://rift.magelo.com/ru/profile/Акилиос/Элейко
Here's Wireshark sniff with error: http://rghost.ru/39065686 , single button - download file

From server response:
rfScodeSServiceExceptionSmessageS Unable to synchronize character.SdetailMt magelo.ccSdetailMessageS Unable to synchronize character.ScauseRS
stackTraceVt[java.lang.StackTraceElementlzSsuppressedExceptionsVt2java.util.Collections$UnmodifiableRandomAccessListlzzzz
loulina
Admin

Nbr msg: 4235
Enregistré: 09/02/2006
Ecrit le: 06/07/2012 14:20

Hi Eleyo,
We have an idea of what is causing your issue and we will patch Magelo Sync.
I will let you know when you can try again to sync.
loulina
Admin

Nbr msg: 4235
Enregistré: 09/02/2006
Ecrit le: 07/07/2012 06:23

The issue should be fixed now. Could you please try again to sync and let us know how it goes?
Thank you
Jelan
Admin

Nbr msg: 11375
Enregistré: 05/05/2001
Ecrit le: 10/07/2012 12:15

By the way Eleyo, I noticed you didn't yet used the 10 day trial on the Premium offer. It will let you fully sync your characters among other features.