Registered User
Nbr post: 13
Register: 12/12/14
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Posted: 1/9/15 8:14 PM
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Since downloading the Sync app in December I have yet to be able to sync my toon. Every time I try the app says that Rift.exe was recently patched and that a Magelo Sync update would be out soon. Does the Magelo Sync really need to be updated every time a hotfix is issued by Trion? Have there been any Sync updates since December? I would really like to use the app to make working with my BiS spreadsheet easier. I'd be a paying Magelo member if this app were reliable. Please let me know if there is a simple fix to this problem I am having.
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Admin
Nbr post: 11105
Register: 5/4/01
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Posted: 1/10/15 3:22 AM
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Hi BigTerj
Every time the game patch, we have to patch on our side as well sadly.. We usually do it within 24 hours of a game patch and I am surprised that you coudnt use Magelo Sync pior to the hotfix #12 as we were up to date. Now speaking of the latest hotfix, Trion actually patched 2 times in a row which delays us a bit more than usual. We will patch Magelo Sync with a few hours.
In any case, if we delay too much, we always compensate our premium users with some extra days and overall our uptime is pretty good.
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Registered User
Nbr post: 13
Register: 12/12/14
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Posted: 1/10/15 11:15 AM
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Thanks. I'll try to Sync today and see what happens. You guys offer a great service for serious players, keep it up!
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Admin
Nbr post: 11105
Register: 5/4/01
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Posted: 1/10/15 3:01 PM
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Thanks BigTerj, Magelo Sync has been patched a few hours ago so you should be good to go.
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