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Messages in topic: Error on Magelo sync
Behrouz
Registered User

Nbr post: 58
Register: 11/22/14
Posted: 1/13/15 11:50 AM

I Get Error :
The launcher was unable to download a required file (/sync/launcher/17/sync.launch?17.1421167992609).

Any idea? Can i Delete Cache Folder?

New Edit :

Here Error.log :

Jan 13, 2015 8:26:46 PM com.magelo.update.launcher.Launcher run
SEVERE: Unable to retrieve start descriptor.
com.magelo.update.launcher.exception.DownloadException: Connection failure (host=www.magelocdn.com)
at com.magelo.update.launcher.Downloader.download(Downloader.java:111)
at com.magelo.update.launcher.Launcher.run(Launcher.java:109)
at com.magelo.update.launcher.Launcher.main(Launcher.java:70)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.net.UnknownHostException: www.magelocdn.com
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.magelo.update.launcher.Downloader.download(Downloader.java:80)
... 8 more


Jelan
Admin

Nbr post: 11105
Register: 5/4/01
Posted: 1/15/15 6:30 AM

Hi Behrouz,

You can definitely wipe out the cache folder if it got corrupted somehow.
The last error you got seems related to some connectivity issue between your computer and www.magelocdn.com. I suspect this issue is very temporary and it should be already working by itself otherwise, make sure you dont have a firewall blocking the connection.

Let us know how it goes.