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Messages in topic: Sync not pulling character information
maverric
Registered User

Nbr post: 3
Register: 5/20/15
Posted: 6/5/15 1:31 PM

I am new to magelosync, I installed with little to no issues except for me running 64 bit, which i fixed. The problem is now that it will not pull my charater information, any help would be appreciated.
upfortrouble12
Registered User

Nbr post: 1
Register: 12/25/12
Posted: 6/7/15 7:19 PM

Having the same issue over here. Been sitting waiting to Magelo to sync for a while now and nothing. Tried to screen shot the message but can't insert/paste it in message.
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 6/7/15 11:48 PM

Hello,

A Hotfix #10 has been applied at the end of last week and we need to update Magelo Sync. Rift is usually patched once a week, but last week it was twice.

Please keep an eye on the homepage news where we will post an update as soon as you can sync again.


loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 6/9/15 12:28 AM

Magelo Sync has been updated! You can sync your characters now.
Appocalypse
Registered User

Nbr post: 1
Register: 9/4/15
Posted: 9/4/15 7:17 PM

hello im having this problem as well. how long is it suposed to take? i had the 64 bit issue. then it was fixed and now the sync program runs but just says its trying to pick up logged in character..
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 9/7/15 10:33 PM

Hi Appocalypse,

Could you please try again to sync your character? Magelo Sync has been updated last Saturday. If it's not working again, press ctrl+shift+L when the error occurs. A window will open with the log of Magelo Sync and you can copy its content in your reply. Thank you