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Nimblemuse
Registered User

Nbr post: 2
Register: 5/15/12
Posted: 8/12/17 4:04 PM

Magelo Sync can't get my Rift toons. Running Glyph in 32-bit mode. Can you help? Here's the log:

[2017-08-12 14:54:36] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-08-12 14:54:36] Windows 10 10.0 amd64
[2017-08-12 14:54:36] Java version 1.8.0_144
[2017-08-12 14:54:36] America/Chicago, en_US, windows-1252
[2017-08-12 14:54:36]
[2017-08-12 14:54:36] Services initialisation ...
[2017-08-12 14:54:37] Automatic user authentification...
[2017-08-12 14:54:37] Game Slots : 3 free of 3
[2017-08-12 14:54:37] User : Nimblemuse (PREMIUM)
[2017-08-12 14:54:37] Starting services...
[2017-08-12 14:54:37] Starting service : Content Synchronizer
[2017-08-12 14:54:37] Starting service : Deadlock Hunter
[2017-08-12 14:54:38] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:38] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:38] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:54:39] Starting service : Game session seeker
[2017-08-12 14:54:44] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:44] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:44] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:54:54] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:54] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:54] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:54:55] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:55] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:55] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:54:55] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:55] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:55] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:54:59] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:54:59] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:54:59] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:55:03] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:55:03] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:55:03] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:55:04] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:55:04] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:55:04] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:55:07] Unable to launch game (RIFT), no matching launcher found
[2017-08-12 14:55:07] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2017-08-12 14:55:07] * Tried: C:\Program Files (x86)\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2017-08-12 14:55:37] Sending game content to server...
[2017-08-12 14:55:37] New detected game objects : 0
[2017-08-12 14:55:37] Sending observations
[2017-08-12 15:00:37] Sending game content to server...
[2017-08-12 15:00:37] New detected game objects : 0
[2017-08-12 15:00:37] Sending observations
isanych
Registered User

Nbr post: 8
Register: 3/29/16
Posted: 8/14/17 5:59 AM

In order to work magelo sync should be updated after each rift update. Rift updated every week, magelo sync last time was updated June 26, 2017.
Jelan
Admin

Nbr post: 10788
Register: 5/4/01
Posted: 9/1/17 5:47 AM

Magelo Sync has been patched, you should be able to sync your characters now.
Nimblemuse
Registered User

Nbr post: 2
Register: 5/15/12
Posted: 9/1/17 8:39 AM

Yup, that did the trick. All my characters are synced now. Thanks.