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Messages in topic: Is this right?
hiddenshadows
Registered User

Nbr post: 1
Register: 7/16/11
Posted: 7/16/11 6:32 AM

From my avatar and signature; is this working as intended? Do I have to subscribe to premium to get it to put more about my character?

Tried loading the sync onto three different computers, and syncing three different characters and they all showed up the same. No equipment, no info on souls etc.

So just checking if this is a bug or if this is intended.

Vyrl
Registered User

Nbr post: 4
Register: 3/17/09
Posted: 7/16/11 6:39 AM

I have the same problem today

loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 7/16/11 6:55 AM

Hello hiddenshadows!

At the moment, the only way to fully sync your character is to have a Premium account. We will introduce the free manual edition in few weeks to let you input manually your items and other information about your character to complete your profile.

But no worry, you can use our 10-day free trial right now to fully sync your toons and discover all the Premium features available.
Vyrl
Registered User

Nbr post: 4
Register: 3/17/09
Posted: 7/16/11 6:57 AM

I m trying the premium but dont work, i cant see the image

http://rift.magelo.com/en/profile/1898058

loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 7/16/11 7:01 AM

Hi Vyrl,
Does Magelo Sync give you any error message when you try to sync?

Could you please provide the log file of Magelo sync? Just press" ctrl + shift + L" when you have the focus on Magelo Sync and copy in your message the content of the window that will appear. It can help us better understand what is going on.

Thanks!
Vyrl
Registered User

Nbr post: 4
Register: 3/17/09
Posted: 7/16/11 7:07 AM

Its works with my alt but not with main

[2011-07-16 10:34:27] Could not find: magelo-i18n []
[2011-07-16 10:34:27] Could not find: magelo-i18n [it]
[2011-07-16 10:34:27] Could not find: magelo-i18n [it_IT]
[2011-07-16 10:34:27] Using magelo-i18n[en]
[2011-07-16 10:34:27] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA
[2011-07-16 10:34:27] Windows Vista 6.0 x86
[2011-07-16 10:34:27] Java version 1.6.0_26
[2011-07-16 10:34:27] Europe/Berlin, it_IT, windows-1252
[2011-07-16 10:34:27]
[2011-07-16 10:34:27] Initialisation des services...
[2011-07-16 10:34:33] Authentification automatique de l'utilisateur...
[2011-07-16 10:34:33] Game Slots : 1 free of 1
[2011-07-16 10:34:33] Utilisateur authentifie : Vyrl (PREMIUM)
[2011-07-16 10:34:33] Demarrage des services...
[2011-07-16 10:34:33] Demarrage du service : Content Synchronizer
[2011-07-16 10:34:33] Demarrage du service : Deadlock Hunter
[2011-07-16 10:34:34] Demarrage du service : Recherche de processus
[2011-07-16 10:34:35] The game RIFT is already running.
[2011-07-16 10:34:35] Nouveau processus detecte : rift.exe[5788]
[2011-07-16 10:34:35] Process found : rift.exe
[2011-07-16 10:34:36] RIFT: Monitor started
[2011-07-16 10:34:36] Demarrage du game monitor : RIFT
[2011-07-16 10:34:37] Auto Synchronization triggered for 'Vyrl'
[2011-07-16 10:34:37] Synchronisation complete du personnage 'Vyrl'
[2011-07-16 10:34:37] Authentification automatique de l'utilisateur...
[2011-07-16 10:34:37] Game Slots : 1 free of 1
[2011-07-16 10:34:37] Utilisateur authentifie : Vyrl (PREMIUM)
[2011-07-16 10:34:37] Session reactivee, nouvelle tentative pour: class magelo.yo
[2011-07-16 10:34:37] Slots disponibles: 1
[2011-07-16 10:34:37] Sending game content to server...
[2011-07-16 10:34:37] Objets detectes par GameMonitor (RIFT 1.0.0) : 0
[2011-07-16 10:34:37] Nouveaux objets detectes : 0
[2011-07-16 10:34:37] Envoi des observations
[2011-07-16 10:34:37] Synchronisation de Vyrl reussie
[2011-07-16 10:34:37] Sending game content to server...
[2011-07-16 10:34:37] Objets detectes par GameMonitor (RIFT 1.0.0) : 0
[2011-07-16 10:34:37] Nouveaux objets detectes : 0
[2011-07-16 10:34:39] Synchronisation complete du personnage 'Vyrl'
[2011-07-16 10:34:39] Slots disponibles: 1

Vyrl
Registered User

Nbr post: 4
Register: 3/17/09
Posted: 7/17/11 5:22 AM

Still dont work

poonisher
Registered User

Nbr post: 2
Register: 7/15/11
Posted: 7/17/11 5:44 AM

I am having the same issue. On the 10 day free premium trial right now. My gear and stats refuse to update. On win7 64bit.

Jelan
Admin

Nbr post: 10828
Register: 5/4/01
Posted: 7/17/11 10:17 AM

Portrait not appearing for High Elf has been fixed as you can see

poonisher, my guessing is that you synced first as a member then took the trial and without re starting Magelo Sync, you synced again. Try to restart Magelo Sync, it should then fully sync your toon.

Let us know how it goes
poonisher
Registered User

Nbr post: 2
Register: 7/15/11
Posted: 7/17/11 4:22 PM

Jelan - I have tried syncing multiple times since I took the trial. Just synced and still not updated. What information can I provide that might help?

EDIT: When I select the role I have synced with it displays my gear correctly, other roles display no gear. I'll try syncing with all roles and see what happens.

EDIT 2: Syncing once with each role seemed to fully update my information.

loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 7/18/11 2:27 AM

Hi poonisher,
Yes you need to log each role and sync them one by one, to show them in your profile. More info can be found in this FAQ entry: Can I show all my roles in my Profile?.
Nice sig by the way