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Сообщений в теме: Not supported or not finding character(s)
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 21.03.18 18:45

I just got the Sync (4.6.0) and did the log in, but after 10 minutes hasn't detected my character.

Here is my log:

[2018-03-21 17:22:49] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-03-21 17:22:49] Windows 10 10.0 amd64
[2018-03-21 17:22:49] Java version 1.8.0_161
[2018-03-21 17:22:49] America/Chicago, en_US, windows-1252
[2018-03-21 17:22:49]
[2018-03-21 17:22:49] Services initialisation ...
[2018-03-21 17:22:50] Automatic user authentification...
[2018-03-21 17:22:51] Game Slots : 0 free of 0
[2018-03-21 17:22:51] User : Nehpets (REGISTERED)
[2018-03-21 17:22:51] Starting services...
[2018-03-21 17:22:51] Starting service : Content Synchronizer
[2018-03-21 17:22:51] Starting service : Deadlock Hunter
[2018-03-21 17:22:52] Starting service : Game session seeker
[2018-03-21 17:23:51] Sending game content to server...
[2018-03-21 17:23:51] New detected game objects : 0
[2018-03-21 17:23:51] Sending observations
[2018-03-21 17:28:51] Sending game content to server...
[2018-03-21 17:28:51] New detected game objects : 0
[2018-03-21 17:28:51] Sending observations
[2018-03-21 17:33:38] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2018-03-21 17:33:51] Sending game content to server...
[2018-03-21 17:33:51] New detected game objects : 0
[2018-03-21 17:33:51] Sending observations
[2018-03-21 17:34:14] Unable to launch game (RIFT), no matching launcher found
[2018-03-21 17:34:14] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2018-03-21 17:34:14] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2018-03-21 17:38:51] Sending game content to server...
[2018-03-21 17:38:51] New detected game objects : 0
[2018-03-21 17:38:51] Sending observations
[2018-03-21 17:43:03] New game session detected : rift.exe[12436]
[2018-03-21 17:43:05] [RIFT] Current game client version is not supported (CRC: f3c49995)
[2018-03-21 17:43:27] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Jelan
Администратор

Сообщений: 10788
Регистрация: 04.05.01
Отправлено: 22.03.18 23:46

Magelo Sync has been patched, give it another try and it should work now.
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 23.03.18 17:15

I just tried it again and got the same result.

I get this pop-up each time:

"rift.exe has been patched, Magelo Sync will be updated soon to support this version."

Here is my LOG:

[2018-03-23 16:57:57] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-03-23 16:57:57] Windows 10 10.0 amd64
[2018-03-23 16:57:57] Java version 1.8.0_161
[2018-03-23 16:57:57] America/Chicago, en_US, windows-1252
[2018-03-23 16:57:57]
[2018-03-23 16:57:57] Services initialisation ...
[2018-03-23 16:57:57] Automatic user authentification...
[2018-03-23 16:57:58] Game Slots : 0 free of 0
[2018-03-23 16:57:58] User : Nehpets (REGISTERED)
[2018-03-23 16:57:58] Starting services...
[2018-03-23 16:57:58] Starting service : Content Synchronizer
[2018-03-23 16:57:58] Starting service : Deadlock Hunter
[2018-03-23 16:57:59] Starting service : Game session seeker
[2018-03-23 16:58:05] New game session detected : rift.exe[10832]
[2018-03-23 16:58:08] [RIFT] Current game client version is not supported (CRC: f3c49995)
[2018-03-23 16:58:58] Sending game content to server...
[2018-03-23 16:58:58] New detected game objects : 0
[2018-03-23 16:58:58] Sending observations
[2018-03-23 17:00:26] Opening 'F:\Program Files\Magelo\Magelo Sync\magelo.log'

Jelan
Администратор

Сообщений: 10788
Регистрация: 04.05.01
Отправлено: 24.03.18 3:09

Hi Nehpets,

Please make sure you have the latest game client because yours seems out of date. I just checked and could sync without any issue.
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 24.03.18 14:37

Hello Jelan,

I have reinstalled Glyph and still have a problem.

Customprofile
Пользователь

Сообщений: 172
Регистрация: 17.02.12
Отправлено: 25.03.18 4:29

Make sure the Glyph client is set to 32bits...





___________________________________________________________________________
To be a healer you have to have a pure heart, one that will always think about others before
yourself. My fellow man shall not fall as long as I have breathe. Trust me and stand by my
side and you shall always be rewarded with life.
Jelan
Администратор

Сообщений: 10788
Регистрация: 04.05.01
Отправлено: 25.03.18 4:46

It's already the 32bit client otherwise Magelo Sync would not detect it at all.Check the timestamp of the digital signature, what is the value ?

Mine is as follow: https://gyazo.com/fa24905b34fca9c925a183ea22a8b1da
Customprofile
Пользователь

Сообщений: 172
Регистрация: 17.02.12
Отправлено: 25.03.18 5:07

ok ty





___________________________________________________________________________
To be a healer you have to have a pure heart, one that will always think about others before
yourself. My fellow man shall not fall as long as I have breathe. Trust me and stand by my
side and you shall always be rewarded with life.
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 25.03.18 11:15

My digital signature is: ‎Tuesday, ‎October ‎4, ‎2016 7:16:05 PM

How/where do I update the digital signature?

Customprofile
Пользователь

Сообщений: 172
Регистрация: 17.02.12
Отправлено: 26.03.18 10:01

Jelan may have a better answer, but my certificate even had different info than Jelans'. I deleted the Rift.exe, rift_x64.exe files and then opened Glyph(run as Admin, with mine it would not replace the file/s unless I ran it as admin), right click on Rift and did a repair. It reinstalled the .exe files. When it did reinstall them the certificate had different info, even different than it had originally. This is how I made it replace mine.





___________________________________________________________________________
To be a healer you have to have a pure heart, one that will always think about others before
yourself. My fellow man shall not fall as long as I have breathe. Trust me and stand by my
side and you shall always be rewarded with life.
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 26.03.18 18:56

I deleted the rift.exe and rift_x64.exe, right click on Rift (as Admin) and did a repair. It only installed the rift_x64.exe file.

Updated Log:

[2018-03-26 17:54:53] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-03-26 17:54:53] Windows 10 10.0 amd64
[2018-03-26 17:54:53] Java version 1.8.0_161
[2018-03-26 17:54:53] America/Chicago, en_US, windows-1252
[2018-03-26 17:54:53]
[2018-03-26 17:54:53] Services initialisation ...
[2018-03-26 17:54:53] Automatic user authentification...
[2018-03-26 17:54:54] Game Slots : 0 free of 0
[2018-03-26 17:54:54] User : Nehpets (REGISTERED)
[2018-03-26 17:54:54] Starting services...
[2018-03-26 17:54:54] Starting service : Content Synchronizer
[2018-03-26 17:54:54] Starting service : Deadlock Hunter
[2018-03-26 17:54:56] Starting service : Game session seeker
[2018-03-26 17:54:57] Unable to launch game (RIFT), no matching launcher found
[2018-03-26 17:54:57] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2018-03-26 17:54:57] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2018-03-26 17:55:34] Opening 'F:\Program Files\Magelo\Magelo Sync\magelo.log'

Jelan
Администратор

Сообщений: 10788
Регистрация: 04.05.01
Отправлено: 26.03.18 20:02

Then it means Glyph is setup to run the game in 64bit. You will need to change that in its setting to 32bit so that Magelo Sync can work.
Customprofile
Пользователь

Сообщений: 172
Регистрация: 17.02.12
Отправлено: 26.03.18 21:07

As stated make sure Glyph is set to 32 bit and then close it. When you delete those files(the .exe ones), make sure Glyph is closed when you delete those, then open and run Glyph as admin, then right click on Rift and repair. It should replace both .exe and or any file that is missing.





___________________________________________________________________________
To be a healer you have to have a pure heart, one that will always think about others before
yourself. My fellow man shall not fall as long as I have breathe. Trust me and stand by my
side and you shall always be rewarded with life.
Nehpets
Пользователь

Сообщений: 9
Регистрация: 20.03.18
Отправлено: 27.03.18 0:17

Okay I change the settings in Glyph to 32 bit, closed it, deleted the .exe files, opened Glyph as Admin, and did a repair. Opened Magelo Sync, opened the folder with rift.exe in it, double clicked rift.exe and Sync. Still doesn't load my characters. https://i.imgur.com/UyRZkCM.png

Here is my Log now:
[2018-03-26 23:11:32] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-03-26 23:11:32] Windows 10 10.0 amd64
[2018-03-26 23:11:32] Java version 1.8.0_161
[2018-03-26 23:11:32] America/Chicago, en_US, windows-1252
[2018-03-26 23:11:32]
[2018-03-26 23:11:32] Services initialisation ...
[2018-03-26 23:11:33] Automatic user authentification...
[2018-03-26 23:11:34] Game Slots : 0 free of 0
[2018-03-26 23:11:34] User : Nehpets (REGISTERED)
[2018-03-26 23:11:34] Starting services...
[2018-03-26 23:11:34] Starting service : Content Synchronizer
[2018-03-26 23:11:34] Starting service : Deadlock Hunter
[2018-03-26 23:11:35] Starting service : Game session seeker
[2018-03-26 23:11:40] Unable to launch game (RIFT), no matching launcher found
[2018-03-26 23:11:40] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchrussian.exe
[2018-03-26 23:11:40] * Tried: F:\Glyph\Games\RIFT\Live\riftpatchlive.exe
[2018-03-26 23:11:57] New game session detected : rift.exe[3940]
[2018-03-26 23:11:58] RIFT: Monitor started
[2018-03-26 23:11:58] Starting game monitor : RIFT 1.5.1
[2018-03-26 23:11:59] GetExitCodeProcess
java.lang.RuntimeException: GetExitCodeProcess
at magelo.hB.e(Native Method)
at magelo.iI.a(iI.java:24)
at magelo.iI.run(iI.java:19)
at java.lang.Thread.run(Unknown Source)
[2018-03-26 23:12:34] Sending game content to server...
[2018-03-26 23:12:34] Detected game objects by GameMonitor (RIFT 1.5.1) : 0
[2018-03-26 23:12:34] New detected game objects : 0
[2018-03-26 23:12:34] Sending observations
[2018-03-26 23:12:34] GetExitCodeProcess
java.lang.RuntimeException: GetExitCodeProcess
at magelo.hB.e(Native Method)
at magelo.iI.a(iI.java:24)
at magelo.iI.run(iI.java:19)
at java.lang.Thread.run(Unknown Source)
[2018-03-26 23:13:34] Opening 'F:\Program Files\Magelo\Magelo Sync\magelo.log'

Customprofile
Пользователь

Сообщений: 172
Регистрация: 17.02.12
Отправлено: 27.03.18 0:28

Do you have Java 32 and 64 bit installed? I know they both have to be installed to work properly. Also make sure you use Glyph to run/start Rift.






___________________________________________________________________________
To be a healer you have to have a pure heart, one that will always think about others before
yourself. My fellow man shall not fall as long as I have breathe. Trust me and stand by my
side and you shall always be rewarded with life.