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Alyssandra

Mitglied

Beiträge: 54
Registrieren: 22.10.01

Gesendet: 22.03.14, 19:17

I have a new laptop with Windows 8.1. I downloaded Magelo Sync and when I tried to get it to come up I get this message: No JVM could be found on your system. Please define EXE4J_JAVA_HOME to point to an installed 64-bit JDK or JRE or download a JRE from www.java.com. I know there is JAVA on this system but as I am not a programmer, I haven't the slightest clue what to do. Frankly I am afraid just to download any old JRE from www.java.com. Let me know what I should do.

ueauvan

Premium Mitglied

Beiträge: 27
Registrieren: 05.12.01

Gesendet: 23.03.14, 00:11

Getting the same message, win 7 64 bit, java 7 build 51 installed allegedly with no old versions

loulina

Admin

Beiträge: 4235
Registrieren: 09.02.06

Gesendet: 24.03.14, 09:36

Hi, You need to install Java 7 32 bit and Java 7 64 bit on your computer. Java recommend to have both installed to avoid any problem. You can download java here: http://www.java.com/en/download/manual.jsp Let me know how it goes!

Alyssandra

Mitglied

Beiträge: 54
Registrieren: 22.10.01

Gesendet: 24.04.14, 12:55

I did both the 32 bit and 64 bit and Magelo now works. Thank you so much.

loulina

Admin

Beiträge: 4235
Registrieren: 09.02.06