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Kiillz

Premium Mitglied

Beiträge: 93
Registrieren: 16.07.02

Gesendet: 15.02.22, 00:58

premium member should have 3slots says I have them all used but only Kiillz and Pennx are there should have one more

Jelan

Admin

Beiträge: 11573
Registrieren: 05.05.01

Gesendet: 16.02.22, 01:43

Slots are not cleared even if you delete all the characters from a given game account, you have to either reset them or ask me to reset them, that is the only way. I have reset your game slots.

Kiillz

Premium Mitglied

Beiträge: 93
Registrieren: 16.07.02

Gesendet: 16.02.22, 03:19

i thank you kindly...future reference where is that reset option located?

Jelan

Admin

Beiträge: 11573
Registrieren: 05.05.01

Gesendet: 16.02.22, 07:23

No worry, it's located under "My account", you have a link named "Free your game slots" in the Premium Subscription section.