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Candarie
Mitglied

Beiträge: 12
Registrieren: 27.08.02
Gesendet: 28.07.11 04:20

Attempting to sync today, after update yields a non specific error as shown below

Basic things, like restarting Rift and the computer, have been attempted. Beyond that, I apologize as I have no idea how to proceed, could you please assist?

http://flic.kr/p/a7ErBa


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loulina
Admin

Beiträge: 4234
Registrieren: 09.02.06
Gesendet: 28.07.11 05:17

Hello Candarie,

Could you please provide the log file of Magelo sync? Try to sync again and when the error appear, just press" ctrl + shift + L" when you have the focus on Magelo Sync and copy in your message the content of the window that will appear. It can help us better understand what is going on.

Thanks!
Candarie
Mitglied

Beiträge: 12
Registrieren: 27.08.02
Gesendet: 28.07.11 06:01

[2011-07-27 22:00:24] Could not find: magelo-i18n []
[2011-07-27 22:00:24] Using magelo-i18n[en]
[2011-07-27 22:00:24] Using magelo-i18n[en_US]
[2011-07-27 22:00:24] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA
[2011-07-27 22:00:24] Windows 7 6.1 x86
[2011-07-27 22:00:24] Java version 1.6.0_26
[2011-07-27 22:00:24] America/New_York, en_US, windows-1252
[2011-07-27 22:00:24]
[2011-07-27 22:00:24] Initialisation des services...
[2011-07-27 22:00:25] Authentification automatique de l'utilisateur...
[2011-07-27 22:00:26] Game Slots : 3 free of 3
[2011-07-27 22:00:26] Utilisateur authentifie : Candarie (PREMIUM)
[2011-07-27 22:00:26] Demarrage des services...
[2011-07-27 22:00:26] Demarrage du service : Content Synchronizer
[2011-07-27 22:00:26] Demarrage du service : Deadlock Hunter
[2011-07-27 22:00:27] Demarrage du service : Recherche de processus
[2011-07-27 22:00:28] Nouveau processus detecte : rift.exe[4352]
[2011-07-27 22:00:28] Process found : rift.exe
[2011-07-27 22:00:30] RIFT: Monitor started
[2011-07-27 22:00:30] Demarrage du game monitor : RIFT
[2011-07-27 22:00:31] Sending game content to server...
[2011-07-27 22:00:31] Objets detectes par GameMonitor (RIFT 1.0.0) : 0
[2011-07-27 22:00:31] Nouveaux objets detectes : 0
[2011-07-27 22:00:32] Authentification automatique de l'utilisateur...
[2011-07-27 22:00:32] Game Slots : 3 free of 3
[2011-07-27 22:00:32] Utilisateur authentifie : Candarie (PREMIUM)
[2011-07-27 22:00:32] Session reactivee, nouvelle tentative pour: class magelo.uo
[2011-07-27 22:00:32] Impossible de recuperer le status du personnage
magelo.ec
[2011-07-27 22:00:54] Synchronisation complete du personnage 'Candarie'
[2011-07-27 22:00:54] Slots disponibles: 3
[2011-07-27 22:00:54] Sending game content to server...
[2011-07-27 22:00:54] Objets detectes par GameMonitor (RIFT 1.0.0) : 0
[2011-07-27 22:00:54] Nouveaux objets detectes : 0
[2011-07-27 22:00:54] Envoi des observations
[2011-07-27 22:00:55] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-07-27 22:01:03] Opening 'C:\Program Files (x86)\Magelo\Magelo Sync\magelo.log'


~ About Me ~ Celebrating 10+ Years of Healing Raids ~
Jelan
Admin

Beiträge: 10624
Registrieren: 05.05.01
Gesendet: 28.07.11 07:24

Fixed !
Candarie
Mitglied

Beiträge: 12
Registrieren: 27.08.02
Gesendet: 29.07.11 03:06

Sure is, my wife & I are syncing just fine Thank you so much!


~ About Me ~ Celebrating 10+ Years of Healing Raids ~