Membre
Nbr msg: 36
Enregistré: 24/10/2001
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Ecrit le: 29/02/2012 04:59
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I recently updated my character's gear using the Sync, and on the website I can go in to edit gear and see the current stuff, however when viewing my profile ( http://eq.magelo.com/profile/1345188 ) it shows the old gear with a last update date of Jan 24 instead of Feb 28
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 29/02/2012 11:10
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It was a cache issue on our hand. Your profile is showing now the correct last update date.
Thank you Eleena for pointing this out and don't hesitate to let us know if it happens again.
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Membre
Nbr msg: 1
Enregistré: 24/10/2001
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Membre Premium
Nbr msg: 6
Enregistré: 20/04/2006
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Ecrit le: 04/03/2012 17:14
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Same issue.
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 05/03/2012 07:04
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Thanks for your feedback. We are looking into this cache issue and we will keep you posted.
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 14/03/2012 03:57
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The issue has been fixed when we restarted our server and so forced a refresh on our cache. It can happens again, so we are still working on it. Please keep us posted if it comes back. Thank you!
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Membre
Nbr msg: 7
Enregistré: 15/07/2003
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Ecrit le: 16/03/2012 14:20
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My characters, main, is also showing outdated gear. tried synchronizing multiple times but nothing.
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 17/03/2012 11:08
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Hi Tsavong Lah,
I can see your character has been synchronized on March 15 2012.
Could you please give me more details? Just give me an example of a slot that shows outdated item with the item it should show. thank you.
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Membre
Nbr msg: 7
Enregistré: 15/07/2003
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Ecrit le: 18/03/2012 02:49
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Every item except primary is old. Ears should be Decorative Earhook of the Tides/Glumbs Trinket of Tactical Cowardice, hat should be Troopers Gem Covered Hat, back should be Nightleapers Cloak of hidden Malice etc etc
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Membre
Nbr msg: 7
Enregistré: 15/07/2003
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Ecrit le: 18/03/2012 02:50
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It shows old on both computers and on my cell phone
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 18/03/2012 03:06
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Thanks for the details Tsavong Lah. We are working on it and we will keep you posted.
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Membre
Nbr msg: 7
Enregistré: 15/07/2003
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Ecrit le: 18/03/2012 15:19
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Thanks, it will be nice to see current listing 
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Membre
Nbr msg: 7
Enregistré: 15/07/2003
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Ecrit le: 22/03/2012 13:34
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Bi there, any solution to my inability to see updated gear or do I need to just manually uodage four toons worth of gear?
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 23/03/2012 10:46
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Tsavong Lah, I am sorry, I didn't noticed before you have a registered account.
So this is normal that Magelo Sync only synchronize your character identity and guild info.
You need a premium account or you need to be under the trial to be able to fully sync your characters automatically. Otherwise, you need in fact to edit them one by one.
I don't know why I didn't noticed that before. Really sorry, I could have answer you a long time ago.
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Membre
Nbr msg: 1
Enregistré: 17/06/2008
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