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Messages dans le sujet: System error on profile
Xanathol
Membre Premium

Nbr msg: 4
Enregistré: 12/12/2002
Ecrit le: 07/06/2016 17:05

I've recently synced my profile (572367) and now I get the following:

System error
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If the problem keeps happening, go to the forums to get some help.


Resyncing does not appear to help.
Xanathol
Membre Premium

Nbr msg: 4
Enregistré: 12/12/2002
Ecrit le: 13/06/2016 22:43

Posting here too since I have not received a response anywhere (here or on the support ticket I opened).

My account was paid on 5/26 - please just cancel my account and refund my money, as I am not getting any paid service at this time. This is too long to go without so much as a 'we're looking into it'. Just give me a refund and we'll be done with it.
Jelan
Admin

Nbr msg: 11573
Enregistré: 05/05/2001
Ecrit le: 14/06/2016 03:00

Hi Xanathol,

I am answered you on the ticket. Iam sorry it took so long to get back to you on this issue. Your profile has been fixed and I have granted you 5 extra days on your premium subscription to compensate for the time lost.
hayyd
Membre

Nbr msg: 5
Enregistré: 19/09/2006
Ecrit le: 15/06/2016 06:39

Same here, I try opening my character profile (premium) from sync or my characters page (freshly synced) and i get system error with a dwarf holding up a broken cat5 cable

Jelan
Admin

Nbr msg: 11573
Enregistré: 05/05/2001
Ecrit le: 15/06/2016 11:43

Hi hayyd,

Let me check what is going on with your profile. I will keep you posted shortly.
hayyd
Membre

Nbr msg: 5
Enregistré: 19/09/2006
Ecrit le: 15/06/2016 17:10

I think it's the addition of Ethereal Mist plate armor to my Cleric, they are broken armor from the broken mirror from daybroke games daybroke it alright

Jelan
Admin

Nbr msg: 11573
Enregistré: 05/05/2001
Ecrit le: 16/06/2016 05:17

Profile is fixed, please try to resync and let's see if this is happening again. Thanks !
hayyd
Membre

Nbr msg: 5
Enregistré: 19/09/2006
Ecrit le: 16/06/2016 16:40

just waiting on new magelo update from game patch and thanks for fixing the profile