Magelo Sync not showing logged in characters - Bugs - General - Forums - RIFT

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Messages dans le sujet: Magelo Sync not showing logged in characters

adeptlady

Membre Premium

Nbr msg: 19
Enregistré: 23/09/2003

Ecrit le: 20/04/2020 19:36

Magelo Sync is just sitting there, not showing the character i have logged in. I recently renewed my subscription (it expired for about a week) but I'm not sure that would be an issue.

Jelan

Admin

Nbr msg: 11573
Enregistré: 05/05/2001

Ecrit le: 22/04/2020 10:20

Hi adeptlady, Can you please post your Magelo Sync log (press CTRL + SHIFT + L), it should help us troubleshoot the issue, thanks.

adeptlady

Membre Premium

Nbr msg: 19
Enregistré: 23/09/2003

Ecrit le: 04/05/2020 01:20

[2020-05-03 19:19:06] Could not find: magelo-i18n [] [2020-05-03 19:19:06] Using magelo-i18n[en] [2020-05-03 19:19:06] Using magelo-i18n[en_US] [2020-05-03 19:19:06] Magelo Sync 4.6.2, Copyright (C) 2020 Magelo Limited [2020-05-03 19:19:06] Windows 8.1 6.3 amd64 [2020-05-03 19:19:06] Java version 1.8.0_251 [2020-05-03 19:19:06] America/New_York, en_US, windows-1252 [2020-05-03 19:19:06] [2020-05-03 19:19:06] Services initialisation ... [2020-05-03 19:19:08] Automatic user authentification... [2020-05-03 19:19:09] Game Slots : 1 free of 3 [2020-05-03 19:19:09] User : adeptlady (PREMIUM) [2020-05-03 19:19:09] Starting services... [2020-05-03 19:19:09] Starting service : Content Synchronizer [2020-05-03 19:19:09] Starting service : Deadlock Hunter [2020-05-03 19:19:10] Starting service : Game session seeker [2020-05-03 19:19:11] New game session detected : eqgame.exe[1944] [2020-05-03 19:19:12] Creating Everquest game monitor [2020-05-03 19:19:12] Starting game monitor : EverQuest 3.4.2 [2020-05-03 19:19:13] [Char] Step -2 [2020-05-03 19:19:14] null java.nio.BufferUnderflowException at java.nio.Buffer.nextGetIndex(Unknown Source) at java.nio.HeapByteBuffer.get(Unknown Source) at magelo.fC.g(fC.java:11) at magelo.eX.a(eX.java:6) at magelo.eX.a(eX.java:5) at magelo.QjI.Qa(QjI.java:26) at magelo.QjI.Qa(QjI.java:1) at magelo.QjI.Qa(QjI.java:4) at magelo.QjI.a(QjI.java:41) at magelo.eZ.b(eZ.java:7) at magelo.QjF.Qa(QjF.java:10) at magelo.QjF.Qa(QjF.java:31) at magelo.QjF.Qa(QjF.java:32) at magelo.Qes.Qa(Qes.java:751) at magelo.Qes.i(Qes.java:922) at magelo.g5.a(g5.java:5) at magelo.g5.run(g5.java:3) at java.lang.Thread.run(Unknown Source) [2020-05-03 19:19:15] null java.nio.BufferUnderflowException at java.nio.Buffer.nextGetIndex(Unknown Source) at java.nio.HeapByteBuffer.get(Unknown Source) at magelo.fC.g(fC.java:11) at magelo.eX.a(eX.java:6) at magelo.eX.a(eX.java:5) at magelo.QjI.Qa(QjI.java:26) at magelo.QjI.Qa(QjI.java:1) at magelo.QjI.Qa(QjI.java:4) at magelo.QjI.a(QjI.java:41) at magelo.eZ.b(eZ.java:7) at magelo.QjF.Qa(QjF.java:10) at magelo.QjF.Qa(QjF.java:31) at magelo.QjF.Qa(QjF.java:32) at magelo.Qes.Qa(Qes.java:751) at magelo.Qes.i(Qes.java:922) at magelo.g5.a(g5.java:5) at magelo.g5.run(g5.java:3) at java.lang.Thread.run(Unknown Source) [2020-05-03 19:19:16] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log' [2020-05-03 19:19:16] null java.nio.BufferUnderflowException at java.nio.Buffer.nextGetIndex(Unknown Source) at java.nio.HeapByteBuffer.get(Unknown Source) at magelo.fC.g(fC.java:11) at magelo.eX.a(eX.java:6) at magelo.eX.a(eX.java:5) at magelo.QjI.Qa(QjI.java:26) at magelo.QjI.Qa(QjI.java:1) at magelo.QjI.Qa(QjI.java:4) at magelo.QjI.a(QjI.java:41) at magelo.eZ.b(eZ.java:7) at magelo.QjF.Qa(QjF.java:10) at magelo.QjF.Qa(QjF.java:31) at magelo.QjF.Qa(QjF.java:32) at magelo.Qes.Qa(Qes.java:751) at magelo.Qes.i(Qes.java:922) at magelo.g5.a(g5.java:5) at magelo.g5.run(g5.java:3) at java.lang.Thread.run(Unknown Source)

Jelan

Admin

Nbr msg: 11573
Enregistré: 05/05/2001

Ecrit le: 08/05/2020 04:33

Thanks for the log, super helpful ! I am looking into it and will report back here asap.