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Forums > General > Bugs > Opening Magelo Synch displays a blank screen

Messages dans le sujet: Opening Magelo Synch displays a blank screen

1

OpusMagelo

Membre

Nbr msg: 3
Enregistré: 23/06/2009

Ecrit le: 13/03/2014 02:41

I have Java installed and I have a paid premium subscription. When I open up Magelo Synch it opens the window fine but there is nothing displayed..just a blank blue screen..no "EverQuest" "World of Warcraft" or "Rift" button, no option menu, nothing. Before this happened it used to open, but couldn't detect EverQuest as running, and when I would click the in window EverQuest button, nothing would happen. PLEASE help, thanks.

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 24/03/2014 09:16

Really sorry I did not get back to you before. Do you still have an issue with Magelo Sync? I can see you recently synchronized some characters after you posted this message. If you still have a problem, could you please try again and press ctrl+shift+L when you get the white screen? The log file of Magelo Sync will appear and you can copy its content in your reply. Thanks!