Membre
Nbr msg: 2
Enregistré: 04/05/16
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Ecrit le: 05/06/16 18:31
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I bought a Premium sub last week but it doesn't seem to be active.
Could someone look into it? My order number is 124557.
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Admin
Nbr msg: 11105
Enregistré: 05/05/01
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Ecrit le: 12/06/16 18:10
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Hi Jesen77,
Sorry about that, it seems there has been a little glitch on Paypal side and even though the transaction was a success, it's advertised in our system as failed...
I am refunding you this payment, please give it another try. Thanks !
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Membre
Nbr msg: 2
Enregistré: 04/05/16
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Ecrit le: 12/06/16 18:21
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That did the trick! Thank you so much for your help.
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Admin
Nbr msg: 11105
Enregistré: 05/05/01
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Ecrit le: 12/06/16 18:24
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Great, glad it worked out just fine. On a side note, Rift has been patched and I have yet to patch Magelo Sync. It will happen very soon and I will grant 3 extra days to all our premium users to compensate for the extra downtime.
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