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Messages dans le sujet: Support forum?

Cheriphim

Membre

Nbr msg: 8
Enregistré: 23/06/2016

Ecrit le: 24/06/2016 00:18

I'm utterly new here and perfectly confused: Is there a "Support Forum"? I cannot seem to find it. In the Magelo Sync, i am getting the "If your character doesn't appear after a few seconds, let us know using the support forum." message. I'm not sure if this is an error due to the latest Rift patch (maybe i have lousy timing to begin my setup here?), or if there is another issue altogether. I can't find a Forum for Support, or Help, etc. I subscribed to see if there was a Support Forum for Premium users; still cant find it...

Yelina

Membre

Nbr msg: 78
Enregistré: 05/05/2009

Ecrit le: 25/06/2016 03:08

This forum is also the support forum. For problems go to the 'Bugs' topic But the problem you have is because Magelo Sync isn't updated yet. Tbh its taking a long time lately, the update from Magelo Sync after a patch. I was just coming to this forum to ask why that takes so long the last couple of months?

Jelan

Admin

Nbr msg: 11262
Enregistré: 05/05/2001

Ecrit le: 27/06/2016 18:34

Magelo Sync has been patched and we have granted 3 extra days to compensate for the time lost. I will make an effort to get Magelo Sync patched within a more reasonable timeframe, work / life has just been hectic lately...

Cheriphim

Membre

Nbr msg: 8
Enregistré: 23/06/2016

Ecrit le: 27/06/2016 19:46

Thank you so much! It is indeed working now

Yelina

Membre

Nbr msg: 78
Enregistré: 05/05/2009

Ecrit le: 27/06/2016 19:58

Thanks Jelan for the reaction Edit: And the patch of course