Sync won't run on new PC, invalid descriptor error - Bugs - Magelo - Forums - RIFT

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Messages dans le sujet: Sync won't run on new PC, invalid descriptor error

MarshallB

Membre

Nbr msg: 168
Enregistré: 12/07/2012

Ecrit le: 12/11/2016 15:48

When I try to run Magelo Sync, I get the following message: "The downloaded descriptor seems to be invalid, report this error and we'll fix it as soon as possible. If it is the first time this problem occurs, try running Magelo Sync once again. Go to www.magelo.com and check the forums for further help." I searched the forums and found nothing related.

huzbub

Membre

Nbr msg: 3
Enregistré: 01/10/2013

Ecrit le: 12/11/2016 15:55

Same problem. Not sure it matters since Magelo is not getting current updates to work with the game I play (Rift) and has not been caught up in several months. Getting fed up as a paying customer

Jelan

Admin

Nbr msg: 11385
Enregistré: 05/05/2001

Ecrit le: 12/11/2016 18:29

Hi Guys, First off, we have granted 10 extra days to all our premium users to compensate for the downtime since we started the migration on November 1. Regarding Magelo Sync specific issue, it's a bit weird as it works just fine on my computer and yet my laptop was showing this error as well. Easy fix is to simply uninstall Magelo Sync and re install it by downloading the updated MageloSyncSetup.exe Once done, you should be able to sync your Rift Characters just fine.

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